Privacy Policy

At House of Petterson PLT, we prioritize your privacy. Before providing any personal data, please carefully read the following. Your continued use of our website or any purchase from our stores implies your acknowledgment, understanding, and agreement with our Terms and Conditions and this Privacy Policy.

Application

This Privacy Policy pertains to the collection, use, disclosure, and processing of personal data by our website or any of our stores. Personal data will be processed in accordance with local data protection legislation, regulations, subsidiary legislation, and guidelines issued by the local data protection regulator.

Personal Data

The types of personal data we collect from you include:

Your name
Mailing address(es)
Telephone number(s)
Email address(es)
Date and month of birth
Gender
Nationality
Marketing preferences
Payment information and transaction details
Aggregated site statistics data
Any other information you provide to us or that we collect through your interactions with our website

Use of Personal Data

Your personal data is collected for various purposes, including:

Facilitating your access to our website
Evaluating website preferences and maintenance
Sending updates via email, post, or telephone
Answering queries and providing assistance
Enabling participation in our loyalty program
Facilitating offline and online purchases
Identifying and resolving problems on web servers
Improving website content and customization
Utilizing browsing history for demographic research
Obtaining analytical data of web visitors

Web Cookies

We use cookies to track website usage and enhance user experience. You can control or limit cookie usage through browser settings. However, disabling cookies may affect website functionality.

Links To Third Party Websites

Our website may contain links to third-party sites with different privacy practices. We are not responsible for the security or privacy of information collected on such websites.

Accessing And Correcting Your Personal Data

You can review and correct your personal data by signing into your user account or contacting us at info@petterson.com.my.

Opting-Out

To unsubscribe from our newsletter or loyalty program, follow instructions in emails or write to us at info@petterson.com.my.

Request for Deletion of Personal Data

You can request the deletion of personal data by contacting us at info@petterson.com.my. We will process such requests within a reasonable time.

Retention of Personal Data

We retain personal data for legitimate business purposes and legal obligations. Data is destroyed or anonymized when no longer needed.

Security

We implement measures to protect information, but no method is 100% secure. We strive to enhance security and will notify of any security breaches.

Transfer

Personal data may be transferred to cloud service providers and entities in various jurisdictions, ensuring a comparable level of protection.

Amendments

This Privacy Policy may be amended, and changes will be posted on our website. Review periodically for updates.

Refunds

Please note that all sales are final, and we do not offer refunds. Once a purchase is made, it is considered non-refundable. We encourage you to review your order carefully before completing the transaction.

If you have any questions or concerns about your purchase, please contact our customer support at info@petterson.com.my for assistance. .

Contact Us

For questions about personal data use, contact our Data Protection Officer at info@petterson.com.my